Terms and Conditions - Workshops

These terms and conditions ("Workshop Terms") apply to workshops, events or programs ("event(s)") offered by Quirky Kid Pty Ltd (we, us, or our). These Workshop Terms apply in addition to our Terms and Conditions of Service, which you can access here.

If there is any inconsistency between these Workshop Terms and the Terms and Conditions of Services, these Workshop Terms will prevail.

Before Booking an Event

By registering for one of our events, you agree to these terms and conditions.

Payment, Registrations, Returns, Refunds and Exchanges 

Option 1: Full Payment (Upfront)

For some events, full payment is required upfront at registration. By registering for an event with this option, you secure your spot in the event without needing to go through a two-step deposit process. The registration and event fees for these events are non-refundable, non-transferable, and non-exchangeable, so please ensure the participant is available on the date and time of the booking.

Option 2: Two-Step Payment Process

A non-refundable deposit of $75 is required to register your interest in the event. This deposit secures the participant's spot in the next upcoming event only. Upon announcement of the event commencement date, the remaining balance of the event fee must be paid immediately. Payment will be processed using the credit card details provided at the time of registration. Failure to pay the event fee will result in the forfeiture of the deposit.

Registration Fees are Non-Refundable, transferable or exchangeable

Once you register for an event, the registration and event fees are non-refundable, and the registration is not transferable or exchangeable. Please make sure you choose the event carefully and that the participant is available at the date and time of the booking, as a change of circumstances is not a reason for a refund.

Registrations are only valid for the event, event date, and time you have registered as described on our website or in event registration emails and announcements. We do not provide a refund or exchange for change of mind purposes (including, for example, where a participant does not like other participants in a specific group).

Changes and Cancellations

• Cancellations by Us: We reserve the right to cancel an event at any time. If we cancel an event, we will refund you all fees paid in relation to the event.
• Cancellations by Participants: If you need to cancel your registration, please be aware that registration fees are non-refundable.
• Replacement Sessions: If a facilitator cannot deliver a session, we will organise a replacement session within ten business days. The date and time of the replacement session, once announced, is final. If a participant cannot attend the replacement session, they will forfeit the session, and no further make-up sessions or refunds will be offered.

Acceptable Behaviour

All participants must comply with our Client Code of Conduct.

Children attending an event are expected to demonstrate adequate behaviour at all times. We are not responsible for managing participants' behaviour. Disruptive behaviour, non-compliance with instructions, and any other behaviour that interrupts the program, as determined by the facilitator in their sole discretion, may result in expulsion from the event. The registration fee will not be refunded if a participant is excluded from an event because of a breach of this clause.]

Provision of Services

Our events, including workshops, are designed to be educational and developmental rather than therapeutic interventions. They aim to enhance specific skills, provide education on certain subjects, or offer strategies for particular presentations, but they should not be considered a substitute for health services.

These events are conducted by trained and/or accredited facilitators, who may or may not be registered health professionals. More than one facilitator may be involved in the delivery of the event.

We emphasise that while these events are structured to address certain issues, they do not guarantee a solution to complex psychological presentations, which may require more consistent and coordinated intervention.

It's important to note that our events may not be suitable for all children, and we provide guidelines to help you evaluate if an event is right for your child. We make every effort to accommodate the needs of all participants. Still, we cannot guarantee that every participant will resonate with others in their group or with all activities offered during the event.

Regarding COVID-19 and other infectious disease considerations.

Should self-isolation be necessary or if public health guidelines dictate, we may shift our events to an online format. Participants are expected to engage actively in these online sessions in such cases. Subject to your rights under the Australian Consumer Law, no refunds or makeup sessions will be offered if this occurs.

Privacy

Any personal information collected during registration is used only for communication related to the event and will be kept confidential, in accordance with our Privacy Policy. We do not share personal data with third parties without consent. For more information, please refer to our complete Privacy Policy.

Laws

Certain legislation, including the Australian Consumer Law, may confer you and/or the participant with rights, warranties, guarantees, and remedies relating to the supply of the events, which cannot be excluded, restricted, or modified (“Consumer Law Rights”). To the extent that you or a participant maintain Consumer Law Rights at law, nothing in these Workshop Terms excludes those Consumer Law Rights.