Service delivery under the NDIS

Quirky Kid is a registered NDIS provider under the Therapeutic Support Class. The following guide explains how we structure our services for NDIS participants. We are only registered to deliver services under  Therapeutic Supports (Category 15), Improved Daily Living. For example, Item 15_054_0128_1_3. 

Self-Managed clients may, however, access services under other categories. 

Please note that NOT all NDIS referrals are appropriate for Quirky Kid. Please check the Exclusion Criteria below or contact us for more information. 

About the Categories

The  Therapeutic Supports Category (15) includes the assessment, training, development and/or therapy required to assist in the development of, or increase in skills for independence and community participation. Supports can be delivered in groups or individually.

Therapy Services

In the NDIS, where maximum medical improvement has been reached, therapy supports are for participants with an established disability to facilitate functional improvement. Ongoing funding for therapy is subject to a detailed support plan that is designed to deliver progress or change for the participant. Providers develop this plan with the participant and it should clearly state the expected therapy outcomes and demonstrate a link to the participant’s goals, objectives and aspirations.

Fees, Charges and Pricing

The NDIA sets price controls for certain NDIS supports to ensure NDIS participants obtain reasonable value from their support packages. The price limits in this guide are the maximum prices that Registered Providers can charge NDIS participants for specific supports.

Pricing guides only apply for: 

  • an Agency-Managed plan, or 
  • a Plan Manager.

Self-Managed participants can use registered or unregistered providers and are not subject to the pricing arrangements in the NDIS Price Guide. Self-Managed participants should consult Quirky Kid's Schedule of Fees for pricing information. 

Process for receiving services with Quirky Kid as an NDIS participant

Self-Managed, Agency-Managed or participants with a Plan Manager a should expect to engage in a two-stage process when considering our services at Quirky Kid.

By confirming your referral, you pre-authorise the stage one. 

Step Stage One Description Duration
1 Initial parent/carer consultation
1 hour 
2 Initial child session
1 hour 
3 Review of Reports/Preparation/Commencement Plan    2.5 hours
Stage Two Description -
4 Intervention Block (face-to-face, phone consultations or third parties, such as schools, or other providers) 8-12 hours
5 Therapy Report preparation/Progress/Review 2.5 hours

When you refer your child to The Quirky Kid Clinic we request you agree to the following:

  • To check our Exclusion Criteria before making a referral. This is the list of presentations we are currently unable to support (see below).
  • To complete the steps in Stage One (Minimum of 4.5 hours of service)
  • Commencement Plan (Step 3)  will then outline objectives and goals of intervention and the psychologist's suggested Case Plan (e.g. number of sessions, frequency).
  • After you will approve the Commencement Plan and we will request the scheduling of the Intervention Block (Step 4)
  • At the completion of the Intervention Block, a Progress Review Report (Step 5) will be prepared, including future recommendations

The process above can vary on a case-by-case basis and may change based on the psychologist's recommendations.

About our Exclusion Criteria

Our team aims to support as many children and families as possible, however at present Quirky Kid is unable to take on NDIS clients who:

  1. Are non-verbal
  2. Have been diagnosed with a Moderate or Severe developmental delay
  3. Display behaviours that require restraint
  4. Require wheelchair access (Sydney Clinic)

About Therapy Reports

Therapists will be expected to provide progress reports to the participant and the NDIS at agreed times. The time to prepare the reports is charged as per the table above. A provider may charge for the time taken to write a therapy report that is requested by the NDIA, and claim this against the appointment at the hourly rate for the relevant support item. 

Providers may also charge for any other NDIA-requested therapy report that is stipulated as being required in a participant’s plan.

Psychological Tests

It is important to distinguish between NDIS reports and Psychometric Tests/Psychological Assessments. An NDIS Commencement Plan is NOT a Psychological Assessment.


Q:  Are all of your psychologists able to provide services under the NDIS?
A: Yes.
Q: How long or detailed is the Commencement Plan and Therapy Review Report?
A: The reports are brief documents that describe objectives and goals, and  a plan review measures against the originally stipulated goals. 
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