Terms and Conditions - Workshops
These terms and conditions (“Workshop Terms”) apply to workshops, events or programs ("events") offered by Quirky Kid Pty Ltd (we, us or our). These Workshop Terms apply in addition to our Terms and Conditions of Service, which you can access here. If there is any inconsistency between these Workshop Terms and the Terms and Conditions of Services, these Workshop Terms will prevail.
Before Booking an Event
If you are wondering if the event you are registering for is appropriate for your child, please contact our customer support team at support@quirkykid.com.au before registering. You should also review our article on determining your child’s suitability to attend our events and the terms and conditions set out below. By registering for one of our events, you agree to these terms and conditions.
Payment, Registrations, Returns, Refunds and Exchanges
Workshop date and time
We will initially announce the event day and time (for example, Thursday at 16:00). Once we have suitable participants, we will announce the specific date the event will commence and communicate it to all registered participants (for example, Thursday 15 February at 16:00). By registering your interest, you agree to start the workshop on the announced commencement date. Failure to start on this date will result in the forfeiture of the deposit.
Registration and event fees
A non-refundable deposit of $75 is required to register your interest in the event. This deposit secures the participant's spot in the next upcoming event only. Upon announcement of the event commencement date, the remaining balance of the event fee must be paid immediately. Payment will be processed using the credit card details provided at the time of registration. Failure to pay the event fee will result in the forfeiture of the deposit.
Registration Fees are Non-Refundable, transferable or exchangeable
Once you register for an event, the registration and event fees are non-refundable, and the registration is not transferable or exchangeable. Please make sure you choose the event carefully and that the participant is available at the date and time of the booking, as a change of circumstances is not a reason for a refund.
Registrations are only valid for the event, event date, and time you have registered as described on our website, or event registration email and announcements. We do not provide a refund or exchange for change of mind purposes (including, for example, where a participant does not like other participants in a specific group).
Changes and Cancellations
Cancellations: We reserve the right to cancel an event at any time. If we cancel an event, we will refund you all fees paid in relation to the event.
Replacement Sessions: If a facilitator cannot deliver a session, we will organise a replacement session within ten business days, which will likely extend the event by one week.
Acceptable Behaviour
Children attending an event are expected to demonstrate adequate behaviour at all times. We are not responsible for managing the behaviour of participants. Disruptive behaviour, non-compliance with instructions and any other behaviour that interrupts the program, as determined by the facilitator in their sole discretion, may result in expulsion from the event. The registration fee will not be refunded if a participant is excluded from an event because of a breach of this clause.
Provision of Services
Our events, including workshops, are designed to be educational and developmental rather than therapeutic interventions. They aim to enhance specific skills, provide education on certain subjects, or offer strategies for particular presentations, but they should not be considered a substitute for health services.
These events are conducted by trained and accredited facilitators, who may or may not be registered health professionals. More than one facilitator may be involved in the delivery of the event. We emphasise that while these events are structured to address certain issues, they do not guarantee a solution to complex psychological presentations, which may require more consistent and coordinated intervention.
Our events are inclusive and open to all genders, and any gender configuration may be present during the session. The age ranges specified for our events are indicative and may be adjusted at our discretion to ensure the event's viability. However, we strive to keep age differences within reasonable limits.
It's important to note that our events may not be suitable for all children, and we provide guidelines to help you evaluate if an event is right for your child. We make every effort to accommodate the needs of all participants, but we cannot guarantee that every participant will resonate with others in their group or with all activities offered during the event.
Regarding COVID-19 and other infectious disease considerations. Should there be a need for self-isolation or if public health guidelines dictate, we may shift our events to an online format. In such cases, participants are expected to engage actively in these online sessions. Subject to your rights under the Australian Consumer Law, no refunds or makeup sessions will be offered if this occurs.
Laws
Certain legislation, including the Australian Consumer Law, may confer you and/or the participant with rights, warranties, guarantees and remedies relating to the supply of the events, which cannot be excluded, restricted or modified (“Consumer Law Rights”). To the extent that you or a participant maintain Consumer Law Rights at law, nothing in these Workshop Terms excludes those Consumer Law Rights.