Can you explain the school-observation recommended by the Psychologist?

In this article we will discuss the school observation booking process, purpose and other frequently asked questions regarding this service.

School observations are often recommended by our psychologists so they can observe a child’s specific behaviour or overall function in the school environment. It is an opportunity to increase the amount of information available for the purpose of a psychological assessment and to make recommendations more specific. Observations are sometimes required to complete a diagnostic assessment or simply to attend to parent’s request for a second opinion about the child behaviour in the school setting. 

  • What is a school observation?

    A school observation is an opportunity for a psychologist to observe a child in the school setting to record key behaviours or environmental factors that may be contributing to a child difficulties and challenges.

  • How long to they last?

    School observations conducted by our psychologist often last between 1 to 2 hours. There are situations where the duration may increased or multiple sessions needed to be carried out.

  • How is a school observation booked?

    Once a recommendation or request is made, our customer service team will send you and email outlining the request in writing and include key information like costs and process. Parents are required to approve the observation in writing. Soon the approval, a customer service staff will contact the school on your behalf to arrange a suitable time for the school observation, taking into account the psychologists and school schedules.

    Our customer support staff will call and/or email the school. This means that for organisational and logistical purposes, multiple people in the school may be aware that a observation will taking place. It is common that we may need to obtain clearance from principal, counselling team and teacher(s).

  • How much will it cost?

    The school observation is charged in accordance with the psychologists schedule of fees. The charges may include administration time, travel time and costs (toll, parking, taxis) and professional time. A estimate costs will be included on the request email. Please note that the final costs can vary +15% from the estimate cost.

  • Will my child know he/she is been observed?

    The observation is completed for different reasons and this means that the answer to this questions depends. In some cases the child will not be aware he/she is been observed but in other cases the child will know. Your psychologists will be able to provide a specific answer to this question based on the purpose of the observation.
  • Who else will be involved?

    As discussed above, multiple people within the school may be directly or indirectly involved with the observation. This often depends of school size, structure, procedures and requirements. It is likely, however, that the following people will be aware a observation is been conducted for any given child: Principal, school counsellor and other members of counselling team, administration staff like reception or secretaries and the teacher or teachers.

    The purpose and content of the observation is only discussed with authorised people.

  • What about my privacy?

    Clients privacy are managed in accordance with our privacy policy. However, it is very important that clients concerned about their privacy when involving the school, discuss their specific requirements with the psychologists before approving a school observation. This may require you to arrange additional time to plan and strategise the observation.

    There purpose and content of notes related to the school observation are kept private and only discussed with authorised people. However, as discussed above, multiple people will become aware that the school observation is taking place. 

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